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The customer is liable to pay all labor charges and material fees incurred as a result of their project in full within two weeks of an invoice from the organizer(s). Deposits are to be paid upfront before work can begin and are nonrefundable once the work is complete. Any damages to belongings or property, loss, or injury caused due to organizing or the organizer(s) on the clients property are the responsibility of the client. Travel fees may be incurred if the client lives outside of Lake Oswego, OR. Research time, label making, shopping, online ordering, planning, preparing materials, and on-site time all count towards labor time.

All organizing arrangements made in person, or via phone, text, or email between the organizer and the client are to be seen as scheduled events. Clients may cancel 72 hours prior to the start of a scheduled event with no penalty, but beyond that each cancellation results in a $100 cancellation fee. 

The organizer(s) reserves the right to refuse services at any time due to unhealthy or unsafe conditions. These include rodent/pet/animal droppings found inside the home, infestations, mold, mildew, asbestos, illegal substances, illegal activities, smoking in the presence of the organizer, harsh temperatures inside the home, unstowed firearms or other weapons, or unsanitary conditions. Full fees for scheduled work will be incurred if the client fails to alert the organizer of these issues prior to arrival.